1. Introduction
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth).
This policy outlines how we collect, use, and protect your personal information.
2. What We Collect
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information (processed securely via third parties)
- Website usage data (cookies, analytics)
3. How We Collect Information
We collect information when you:
- Place an order
- Contact us
- Subscribe to marketing communications
- Browse our website
4. How We Use Your Information
- Process and fulfil orders
- Communicate with you
- Provide customer support
- Send marketing emails (if you opt in)
- Improve our website and services
5. Sharing Your Information
We may share your data with:
- Payment providers
- Delivery partners (e.g. Australia Post or couriers)
- Website and analytics providers
We do not sell your personal information.
6. Cookies & Tracking
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Enable ecommerce functionality
You can disable cookies in your browser settings.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
8. Access & Correction
You may request access to or correction of your personal information by contacting us.
9. Marketing Communications
You can unsubscribe from marketing emails at any time using the unsubscribe link.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
11. Contact
For privacy-related enquiries, please contact us.
