1. General
Welcome to The Hut Byron Bay website. By accessing or using this website and placing an order, you agree to be bound by these Terms & Conditions.
We reserve the right to update these terms at any time without prior notice.
2. Products & Orders
This website offers merchandise only for purchase online.
Food and beverages are available exclusively at the venue and cannot be purchased through this website.
- All orders are subject to availability
- We reserve the right to refuse or cancel any order at our discretion
- Product descriptions and pricing are subject to change without notice
3. Pricing
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We aim to ensure pricing is accurate, however errors may occur. If we discover an error, we reserve the right to cancel or adjust the order.
4. Payments
Payments are processed securely through third-party payment providers.
We do not store your payment details.
5. Shipping & Delivery
- Shipping is available within Australia only
- Delivery timeframes are estimates only and may vary
- We are not responsible for delays caused by third-party carriers
Risk of loss or damage passes to you upon delivery.
6. Collect at the Venue
If the option “Collect at The Hut Byron Bay” is selected when ordering:
- Orders must be collected during business hours, unless otherwise arranged
- Please bring proof of purchase
- We are not responsible for delays if collection times are missed
7. Returns & Refunds
We accept returns for merchandise in accordance with Australian Consumer Law.
You are entitled to a replacement or refund if a product is:
- Faulty
- Not as described
- Not of acceptable quality
Please contact us with proof of purchase to arrange a return.
8. Venue Purchases (Food & Beverage)
Food and beverages are prepared and sold on-site only and are not part of the website’s ecommerce offering.
Any issues relating to food or beverage purchases should be addressed directly with the venue.
9. Intellectual Property
All content on this website (including images, branding, and text) is the property of The Hut Byron Bay and may not be used without permission.
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Indirect or consequential loss
- Loss arising from website use or inability to access the site
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
12. Contact
For any questions, please contact us.
